Shipping Policy

ORDER PROCESSING:
Please allow up to 2 business days to process your order. Expect an email to let you know your order is on the way!
STORE PICKUP - 

Orders can be picked up daily, from 9am. An email will be sent when your order is ready for pickup.

Shipping Policy 

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 5km of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Orders will be delivered within 2 business days.
When your order is ready for delivery, we will call to arrange a suitable time. 

FLAT RATE SHIPPING
Orders are generally shipped within 2 business days using Australia Post. Their delivery standard is 2 - 7 days.
Flat rate shipping fee of $9.95 applies to orders within Australia.

We can ship outside of Australia, however, a quote for postage would need to be obtained.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.

Beauty Bar Burleigh, is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at admin@beautybarburleigh.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at admin@beautybarburleigh.com.au